Privacy Policy — jita33

jita33 is an online casino and sports betting platform operating under an international gaming licence and accessible at https://jita33.app. For the purposes of this Privacy Policy, jita33 is the data controller responsible for the personal information collected through the Platform.

Our primary audience is adult players based in Bangladesh, and our Platform is designed to provide a safe, fair, and entertaining gambling experience for users aged 18 and above. Any data processing activities carried out by jita33 are performed in accordance with applicable data protection principles, including lawfulness, fairness, transparency, data minimisation, accuracy, storage limitation, and integrity.

If you have any questions about this Privacy Policy or about how jita33 processes your personal data, you may contact our support team at [email protected].

jita33 collects personal data in the following categories:

We do not intentionally collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless expressly required by applicable law or regulatory obligation.

jita33 collects your personal data through the following channels:

• Direct interactions: When you register an account, complete your profile, deposit or withdraw funds, contact support, or submit KYC documents, you provide personal data directly to us.
• Automated technologies: When you browse or use the Platform, we automatically collect Usage Data through cookies, web beacons, server logs, and similar tracking technologies embedded in the Platform.
• Third-party providers: We may receive data about you from payment processors (bKash, Nagad, Rocket, Visa, Mastercard), KYC verification services, fraud detection platforms, and analytics providers when they process transactions or verify your identity on our behalf.
• Public sources: In the course of anti-money laundering (AML) or sanctions screening, jita33 may cross-reference data against publicly available sanctions lists or databases maintained by recognised regulatory authorities.

jita33 processes your personal data only where a lawful basis exists. The primary legal bases we rely upon are:

• Contractual necessity: Processing is required to perform our contract with you — for example, operating your Account, processing deposits and withdrawals, and settling bets.
• Legal obligation: Certain processing activities are mandated by applicable law — such as KYC identity verification, AML transaction monitoring, and the retention of financial records.
• Legitimate interests: jita33 processes some data on the basis of its legitimate interests, including detecting and preventing fraud, securing the Platform, improving services, and conducting analytics — provided these interests are not overridden by your rights and interests.
• Consent: Where jita33 relies on consent as the legal basis — for example, for sending promotional communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

jita33 uses the personal data it collects for the following purposes:

• Creating and managing your Account, including authentication and security;
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods;
• Conducting identity and age verification (KYC) to ensure compliance with the 18+ requirement and regulatory obligations;
• Monitoring transactions to detect and prevent fraud, money laundering, and other financial crimes;
• Delivering the gaming and betting products you access on the Platform;
• Providing customer support, resolving disputes, and maintaining records of communications;
• Monitoring gaming behaviour to identify signs of problem gambling and applying responsible gaming interventions where appropriate;
• Sending transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts);
• Sending promotional communications about bonuses, offers, and new products — only where you have provided consent or where permitted by applicable law;
• Conducting internal analytics to improve the Platform's performance, user experience, and product offerings;
• Complying with legal, regulatory, and audit obligations.

jita33 will not use your personal data for any purpose that is incompatible with the purposes set out above without first providing you with appropriate notice and, where required, obtaining your consent.

jita33 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how the Platform is being used.

The categories of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These enable core features such as login sessions, wallet access, and security checks. They cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: These collect anonymised information about how users navigate the Platform — such as pages visited, time spent, and error messages encountered — to help us improve performance and user experience.
• Functionality cookies: These remember your preferences (such as language settings or preferred game categories) to provide a personalised experience on return visits.
• Marketing and targeting cookies: Used to deliver relevant promotional content and measure the effectiveness of campaigns. These are only activated where you have provided consent.

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of the Platform. jita33 does not currently respond to browser "Do Not Track" signals, as no uniform standard for such signals has been established.

jita33 may share your personal data with the following categories of third parties, subject to appropriate data protection safeguards:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and affiliated banking institutions require transaction data to process deposits and withdrawals on your behalf.
• KYC and identity verification providers: Third-party services that verify the authenticity of your identity documents and cross-check your details against sanctions and politically exposed persons (PEP) lists.
• Fraud prevention and AML services: Specialised platforms that analyse transactional and behavioural patterns to identify and prevent fraudulent or illegal activity.
• Game content providers: Licensed software providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt may receive anonymised session data necessary to deliver their games through the jita33 Platform.
• Analytics providers: Services that help jita33 understand Platform usage through aggregated, anonymised data.
• Regulatory and law enforcement authorities: jita33 will disclose personal data to competent authorities where required by law, court order, or regulatory directive — without prior notice to you where legally prohibited.
• Professional advisers: Lawyers, auditors, and accountants who provide professional services to jita33 under strict confidentiality obligations.

jita33 does not sell, rent, or otherwise transfer your personal data to any third party for their own marketing or commercial purposes.

Given that jita33 operates as an international platform, your personal data may be transferred to and processed in countries outside Bangladesh. These countries may have data protection laws that differ from those in your home jurisdiction.

Where jita33 transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your information, including:

• Contractual clauses in agreements with third-party service providers that bind them to process your data only in accordance with jita33's instructions and to maintain appropriate security standards;
• Transfers to providers located in jurisdictions recognised as providing an adequate level of data protection under applicable international standards;
• Technical and organisational security measures applied consistently regardless of the processing location.

By using jita33 and agreeing to this Privacy Policy, you acknowledge and consent to the transfer of your personal data to servers and service providers located outside Bangladesh where this is necessary to deliver the Platform's services.

jita33 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jita33's servers;
• Encryption at rest for sensitive data stored in our databases, including financial records and identity documents;
• Role-based access controls that restrict access to personal data to authorised personnel only, on a need-to-know basis;
• Multi-factor authentication for internal administrative access to systems holding personal data;
• Regular security audits and penetration testing conducted by qualified third-party security professionals;
• Incident response procedures designed to detect, contain, and report data breaches in a timely manner consistent with applicable legal requirements.

While jita33 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your Account credentials and for notifying jita33 promptly at [email protected] if you suspect any unauthorised access to your Account.

jita33 retains personal data only for as long as is necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law. The following indicative retention periods apply:

Upon expiry of the applicable retention period, jita33 will securely delete or anonymise your personal data so that it can no longer be associated with you.

As a user of the jita33 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected]. jita33 will respond within a reasonable timeframe, typically within 30 days of receipt:

• Right of Access: You may request a copy of the personal data jita33 holds about you, together with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data held by jita33 is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to legal retention obligations that may override this right.
• Right to Restrict Processing: You may request that jita33 restricts the processing of your data in certain circumstances, such as while the accuracy of data is being verified.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request that jita33 provides your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes at any time.
• Right to Withdraw Consent: Where jita33 relies on your consent as the lawful basis for processing, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

Please note that certain rights may be subject to limitations where jita33 is required to retain or process data to comply with legal obligations — for example, AML record-keeping requirements that override a deletion request.

jita33 employs age-verification procedures during the account registration process, including KYC document checks, to prevent underage individuals from accessing the Platform. If jita33 discovers or is notified that it has collected personal data from a person under 18, it will promptly delete that data and close the associated account.

Parents or guardians who believe that their child has provided personal data to jita33 should contact us immediately at [email protected] so that appropriate action can be taken without delay. We also encourage parents and guardians to use parental control tools and internet filtering software to prevent minors from accessing gambling websites.

jita33 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Platform. The effective date displayed at the top of this document will be updated whenever a material revision is made.

Where changes are significant, jita33 will endeavour to notify active account holders by email or via an in-platform notification prior to the changes taking effect. However, it is your responsibility to review this Privacy Policy periodically to stay informed of how your data is being handled.

Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with a revised policy, you must stop using the Platform and close your Account by contacting [email protected].

If you have any questions, concerns, or requests regarding this Privacy Policy or jita33's data processing practices, please reach out to our support team through the following channel:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Average 2–5 minutes via live chat; up to 24 hours via email
• Languages Supported: English and Bengali

For data subject rights requests — including access, rectification, erasure, portability, or objection — please email [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request. jita33 will acknowledge receipt within 48 hours and provide a substantive response within 30 days.

For responsible gaming matters — including self-exclusion, deposit limits, or cooling-off requests — mark your email with the subject line "Responsible Gaming Request". These are treated as high-priority and actioned within 24 hours.